FAQ
Are we allowed to bring alcohol on the bike? If so, how much?
Yes! As long as you are over the age of 21, you may bring alcohol on board. No glass will be permitted on the bike and any beverages must be poured into a cup to be enjoyed. Each person is allowed 36 ounces of beer and 18 ounces of wine on the bike at one time.
What is a mixed / mixer tour?
A mixed/mixer tour is where our customers reserve one seat on our bike for a set tour. Start the tour out as strangers and end as a pedaling friends!
What is your late policy?
When you book one of our Private Tours, you rent our whole bike. We will wait on you and your group to get there! Please note, we will still end the tour at the determined time so you will only be cutting into your time. Please try to be there 20 minutes ahead of time.
For Mixer Tours (reserve one seat), sadly our tour will have to start at the designated time. We will do our best to make sure all are included, but we please ask everyone to try to arrive early to avoid such situations!
What is the weather policy?
We will ride, rain or shine! Unless you hear from us, your tour is still on. So please dress for whatever weather may arise. With that being said, our riders safety will always be our main concern. If we deem it unsafe to ride, you and/or your group will receive a mutually agreed upon date exchange.
What is your cancellation policy?
We understand that things come up when we least expect it so we keep our policy pretty simple with this one. If your group needs to cancel for whatever reason, let us know as soon as possible and we will provide you with a mutually agreed upon date exchange.
How many people can the bike fit?
Maximum - 14 passengers
Minimum - 8 passengers
We will need at least 8 passengers to make the bike move and to not tire out our riders. If a mixer tour fails to reach 8 riders, our customers will receive a refund.
Do you sell alcohol on the bike?
Absolutely Not!
Should we tip our driver?
Tipping isn't mandatory, but it is appreciated!